Quality Assurance Principles and Practices

Collaborative Approach
Work together, both with our own staff and other professionals, in creative teams, to identify and rigorously test problems, solutions, and recommendations.

Thoroughness And Accuracy
Peer review client proposals and deliverables including reports, models and databases.
Ensure appropriate professional skills and standards are applied to the analysis of client problems and solutions.

Integrity
Divulge client information only with the consent of the client.
Divulge the identity, opinions and confidential information gathered in the course of an assignment only with the consent of the parties providing the opinions and information.
Protect the security of client information through:

• Secure storage of client hard copy files and notes.
• Password protected storage of electronic files.
• Secure destruction of all hard copy waste material.
• Declare any real or perceived conflicts of interest.
• Be confident that any actions could be satisfactorily explained if made public.