Organisational Design and Business Process Improvement

Building Consent Authorities Accreditation
We have worked with sixteen Councils on their business processes for achieving accreditation under the Building Act 2004.

New Zealand Transport Agency
We scoped the agency’s project to streamline their transport planning and investment process with an aim of reducing churn and rework in the system.

PNG Telikom
We worked with KPMG on a complete re-design to transform the company from an engineering to a customer focused organisation.

Maori Trust Office
We assisted the Maori Trust Office to cost their advisory functions and design process improvements.